Frequently Asked Questions

📥 How do I receive my digital print?

After completing your purchase, you'll receive an email with a download link. Your file is available instantly — no waiting, no shipping!

🖨️ Where can I print my file?

You can print at home, at a local print shop (like FedEx, Staples, or Walgreens), or through an online printing service like Printful or Canva Print. We recommend a local print shop for the best quality.

📐 What size should I order?

Choose the size that best fits your frame or wall space. Our prints are available in 5×7, 8×10, 11×14, 16×20, 18×24, and 24×36.

🖼️ What file format will I receive?

All prints are delivered as high-resolution JPG or PNG files at 300 DPI — fully print-ready.

🔄 Can I get a refund on a digital download?

Due to the instant nature of digital downloads, we are unable to offer refunds once the file has been downloaded. Please review our full Refund Policy for details.

📧 I'm having trouble downloading my file. What do I do?

No worries! Email us at staticcanvas26@gmail.com and we'll get you sorted within 24–48 hours.